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I offer strategic copywriting services with an engineer's mind and an empathetic heart.

I partner with technology companies in renewable energy, water resource recovery, and sustainable construction that value a reliable associate who "gets" their business, value proposition, and customers' needs.
From Know-How to Handbook
Documenting Expertise Your Teams Can Learn From and Apply
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From Know-How to Handbook is a service where I help organizations capture their expertise and turn it into clear, practical documentation that their teams can implement.

 

It’s a 5-step process:

 

1.    Define the Knowledge – What needs to be captured, from whom, and for whom?

2.    Extract the Expertise – I work with your experts to capture the know-how.

3.    Shape the Content – I organize the information into a clear, useful structure.

4.    Create the Document – I write the documentation your team can reference.

5.    Finalize for Use – We review, refine, and prepare the document for real-world use.

 

What I deliver for you

 

Depending on your needs, I can help you produce:

 

  • Operations handbooks

  • Operation and maintenance manuals

  • Standard operating procedures

  • Training guides

  • Process documentation

  • Checklists and work instructions

  • ... and more.

 

I’ll do the writing and organize the structure. If your design needs are fairly basic, I will undertake that work to finish the document. Should you require more sophisticated design features, I can hire an independent design expert, work with your design specialist, or leave that work to you to complete the finished product.

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Want to know more about how this service can help your business? Book a consultation call, and let's discuss your needs and options. From there, I can provide you a firm price quote for the work.

Tony Torres, Global Marketing Director, Environmental Dynamics International

“Jim has provided us with timely, well-written copy that satisfies our need for accurate and concise marketing pieces addressing the demands of our clients. His engineering background and experience in wastewater treatment technologies are evident in his writing – he delivers quality work that needs minimal explanation or review on our part. I recommend his writing services to any company seeking a competent copywriter with a solid technical background.”

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